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About Us

 
The House of Crystal has been the Upstate's leading retailer of engraved gifts for over 50 years. Specializing in custom engraved items for any occasion and floral preservation services, we have helped create and preserve memories for generations. All engraving and floral preservation done in-house to ensure the upmost quality for our customers.

Mission Statement:

The House of Crystal mission is to please our customers. We will do everything possible to serve, guide, and help our customers find the perfect personalized gifts for all gift-giving occasions by:

We offer gift solutions for all gift-giving occasions: Whether it's a sweet 16 or a 50th birthday, a first baby or a promotion to a new job, we will help you create that special gift at a reasonable and fair price.

Offering exceptional customer service: Not only to help customers find the right gift, but to offer our expertise to make that gift even more special and memorable.

Building a relationship with our customers: We want all of our customers to be customers for life, and that's why we offer a Satisfaction Guaranteed. If something is wrong we will work our hardest to make it right.